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Thread: Download Log

  1. #1
    Client
    Join Date
    Nov 2007
    Posts
    83
    Squirrelcart version
    v3.3.7

    Download Log

    Hi,

    How long does it take for an item to appear in the Download Log?

    I'm doing some testing using 3.4.0, and it is not appearing right away after the download has completed. I'm not sure how it is suppose to work.

    Thanks

  2. #2
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,829
    Squirrelcart version
    v3.3.7
    Quote Originally Posted by comptech520 View Post
    How long does it take for an item to appear in the Download Log?
    Immediately upon completion of the download.

  3. #3
    Client
    Join Date
    Nov 2007
    Posts
    83
    Squirrelcart version
    v3.3.7
    Hi,

    For some reason its not showing up in the log.

    What should I do from here?

  4. #4
    Client
    Join Date
    Nov 2007
    Posts
    83
    Squirrelcart version
    v3.3.7
    Also, It looks like the custom rule I have for the downloads is not sticking.

  5. #5
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,829
    Squirrelcart version
    v3.3.7
    Quote Originally Posted by comptech520 View Post
    For some reason its not showing up in the log.

    What should I do from here?
    If you'd like us to troubleshoot it, open a helpdesk ticket:
    https://www.ldev.com/helpdesk

    It looks like the custom rule I have for the downloads is not sticking.
    What do you mean exactly?

  6. #6
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,829
    Squirrelcart version
    v3.3.7
    This is a bug. The bug report and fix for it is here:
    http://www.ldev.com/forums/showthrea...-not-be-logged

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