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Thread: UPS list vs account rates

  1. #1
    Registered User
    Join Date
    Nov 2010
    Posts
    10
    Squirrelcart version
    v3.3.7

    UPS list vs account rates

    Has anyone dealt with UPS in returning published rates vs negotiated (discount) rates? My company is wanting to display published shipping rates to US customers, but negotiated rates to international customers. Our UPS rep doesn't seem to think that will work (we're still waiting to talk to their tech support). He says the RTR will either return published rates or both. If they return both rates, can we somehow parse the return xml to Squirrelcart and assign the rates to the proper customer? I'm just trying to get more information from others out there that may have somehow customized their UPS account. Thanks in advanced!!!

  2. #2
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,829
    Squirrelcart version
    v3.3.7
    We just added a setting that allows you to specify whether you want to offer list or discount rates for FedEx web services. We do not currently have a similar feature for UPS. That's something we may be adding in the future.

    If you need it right away we might be able to give you a price to add it custom for you. We wouldn't add a setting like we have for FedEx but we probably could add the ability to switch between list and discount rates based on whether or not the customer is international. If you are interested in a price for that please send us an email and we can look into it further for you:
    http://www.squirrelcart.com/contact.php

  3. #3
    Client
    Join Date
    Aug 2007
    Posts
    6
    Squirrelcart version
    v3.4.0
    MrPen, Jamie,

    I likewise needed this feature and set out to get it to work. With changes to 2 files and the database, I *think* have it working. The hardest part was getting UPS to turn on the negotiated rates for my test UPS.com login...what a pain! I have found their tech and customer support to be lacking, but my client likes that they pickup later than FedEx, so we still use them.

    I'd like to do some additional testing before sending it out to anyone, plus I am not sure about posting code/patches here on the forum...going to read about that now. I would really like to see this feature added in a future release of SC so I don't have to maintain separate code.

    Thanks
    Remi

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