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Thread: Merchant Confirmation Email Help

  1. #1
    Client
    Join Date
    Feb 2008
    Posts
    27
    Squirrelcart version
    not specified!

    Cool Merchant Confirmation Email Help

    Using SQ v2+, Would very much like to eliminate the long product description from the merchant order notification email as it causes 3+ pages to print. Currently the email contains the full product description on the site and some are huge. How can I keep all the data necessary to fullfil the order but eliminate the description? The product name is sufficient.

    Thanks!

    -Brian

  2. #2
    Client
    Join Date
    Feb 2008
    Posts
    27
    Squirrelcart version
    not specified!
    Just wanted to be clear that the confirm email going to the customer is fine and we would like to leave it as is.... we just want to modify the one we are getting to reduce waste in time and money by printing several sheets of paper uneccesarily!

    Thanks again!

    -Brian

  3. #3
    Client
    Join Date
    Mar 2006
    Location
    Ontario, Canada
    Posts
    294
    Squirrelcart version
    v3.4.0

    Remove Pic

    We removed the pictures from our merchant email "print page" not the confirmation page. The confirmation page goes to your email to tell you a sale has been made.

    If you then log on to your back end squirrelcart account, you can click on the order and then click the "printer friendly" button. The should trigger the admin print page that you've edited to print out only what you want...

    John

  4. #4
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,829
    Squirrelcart version
    v3.3.7
    Quote Originally Posted by Promoking View Post
    Using SQ v2+, Would very much like to eliminate the long product description from the merchant order notification email as it causes 3+ pages to print. Currently the email contains the full product description on the site and some are huge. How can I keep all the data necessary to fullfil the order but eliminate the description? The product name is sufficient.

    Thanks!

    -Brian
    If you populate the Brief Description field on your product records, that information is used by default on all order views (thank you page, emails, control panel, order history page, etc...).

    If you prefer to remove it from your merchant email, modify the order_notify_email_htm_item.tpl template file and remove the description:
    PHP Code:
    <?=$Brief_Description ?>
    Instructions for modifying template files for version 2 can be found here if you need them:
    http://squirrelcart.com/help/2.6.1/?...Templates.html

  5. #5
    Client
    Join Date
    Feb 2008
    Posts
    27
    Squirrelcart version
    not specified!
    Quote Originally Posted by Jamie View Post
    If you populate the Brief Description field on your product records, that information is used by default on all order views (thank you page, emails, control panel, order history page, etc...).

    If you prefer to remove it from your merchant email, modify the order_notify_email_htm_item.tpl template file and remove the description:
    PHP Code:
    <?=$Brief_Description ?>
    Thank you Jamie,

    Our Brief Description Field is populated but unfortunately it is not very brief! I guess the next thing would be to modify order_notify_email_htm_item.tpl as you suggest. Question... does doing so impact anything else other than the merchant confirmation email that we get AND also will we still be able to see what product was ordered when we receive the confirm email?

    Thank you!

    -Brian

  6. #6
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,829
    Squirrelcart version
    v3.3.7
    Quote Originally Posted by Promoking View Post
    Question... does doing so impact anything else other than the merchant confirmation email that we get
    No, it should only affect that email.

    Quote Originally Posted by Promoking View Post
    AND also will we still be able to see what product was ordered when we receive the confirm email?
    Yes, if you remove that line it will only remove the brief description text.

  7. #7
    Client
    Join Date
    Feb 2008
    Posts
    27
    Squirrelcart version
    not specified!
    Thank you so very much. We'll give it a go and report our result.

    Thanks again!

    -Brian

  8. #8
    Client
    Join Date
    Feb 2008
    Posts
    27
    Squirrelcart version
    not specified!
    Worked like a charm exactly as promised !

    Cheers

    -Brian

  9. #9
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,829
    Squirrelcart version
    v3.3.7
    You're welcome, glad that worked.

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