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Thread: Image Upload Issue

  1. #1
    Client
    Join Date
    May 2004
    Posts
    30
    Squirrelcart version
    not specified!

    Image Upload Issue

    Hello, it seems like all of a sudden our ability to upload an image for a product is not working. Instead of uploading the new image after selecting the new radio button after we click save the image is reverting back to the previous image and we are getting the following error message (see below). Any ideas on this. Also image we are trying to upload does not upload into the library..

    copy(/home/footzone/public_html/sc_images/products/380_thumbnail_image.jpg) [function.copy]: failed to open stream: Permission denied in /home/footzone/public_html/squirrelcart/upload.php on line 330
    Error! Couldn't copy file - 380_thumbnail_image.jpg!
    Succesfully uploaded file "380_thumbnail_image.jpg"

  2. #2
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,719
    Squirrelcart version
    v3.3.7
    PHP on your server needs permission to write to every folder inside "sc_images". On most servers, you need to set the permissions for the directories inside sc_images to 777. You might want to try that.

    If that doesn't work, open a helpdesk ticket and we can check it out.

  3. #3
    Client
    Join Date
    May 2004
    Posts
    30
    Squirrelcart version
    not specified!

    Re:

    Hi Jamie, I have double checked the file permissions and they are set up correctly.

  4. #4
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,719
    Squirrelcart version
    v3.3.7
    OK. If you open a helpdesk ticket we can check it out.

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