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Thread: Anamalous Order

  1. #1
    Client pdunton's Avatar
    Join Date
    Apr 2006
    Location
    Tucson, Arizona
    Posts
    524
    Squirrelcart version
    v3.4.1

    Question Anamalous Order

    Had a wierd order yesterday.
    I only stock one-of-a-kind items. All stock levels set to "1".
    A customer was able to place an order for two of the same item.
    The item was not marked for individual packaging but Squirrelcart put them in separate packages anyway.
    Cannot reproduce.Log track did not look right on investigation.
    Can SC be affected if the customer has "cookies' turned off?
    Version 2.6.3 SC in use.

  2. #2
    Squirrelcart Staff Jamie's Avatar
    Join Date
    May 2002
    Posts
    6,719
    Squirrelcart version
    v3.3.7
    No idea what would cause that. We'd need to reproduce it to troubleshoot it.
    Quote Originally Posted by pdunton View Post
    Can SC be affected if the customer has "cookies' turned off?
    Squirrelcart works fine with cookies on or off.

  3. #3
    Client
    Join Date
    Nov 2006
    Location
    Illinois
    Posts
    185
    Squirrelcart version
    v3.3.4
    Quote Originally Posted by pdunton View Post
    Had a wierd order yesterday.
    I only stock one-of-a-kind items. All stock levels set to "1".
    A customer was able to place an order for two of the same item.
    The item was not marked for individual packaging but Squirrelcart put them in separate packages anyway.
    Cannot reproduce.Log track did not look right on investigation.
    Can SC be affected if the customer has "cookies' turned off?
    Version 2.6.3 SC in use.
    I've had this happen on several occasions as well, and have found 1 way it happens,

    Jamie if you want to look into it let me know.
    If I add this product,
    https://www.waterlesscarwashproducts...il&edit_item=0
    and this product
    https://www.waterlesscarwashproducts...il&edit_item=1

    If i add more it is fine, if i add 2 of 1 it is fine as well

    (not sure if you looking at it will be able to find the issue to help the original poster though

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