Forum: Upgrade Issues

I've just been dealing with an interesting event where my hosting company messed up my server, rebuilt it, but left a good bit of wreckage. Currently, the store operates, but many cp features have gone missing, eg I can edit products from the store, but cp>manage products> says I have no...

Ever since I upgraded to 3.4 I can't access the review module from the admin area. I get this error message: Error: Query for rn#38 not found! Fortunately, it seems that all the approved reviews are still in the storefront. Please advise.

Cant figure out what file to chage to make it go back to what it was before the upgrade. All is says now is: Welcome to our store! Thanks for stopping by. This section can be used to welcome your customers. Examples showing Squirrelcart's product option features can be found in the Feature...

Upgraded our new store Candleberry Way today. This is a new project that upgraded easily. Today's experience "tweaking" and playing with some of the new features indicates this version is extremely well done. Rum soaked raisins all around for the squirrels. I like this! Phil Dunton Tucson

Hello All, When I upgraded from V3.1.0 to V3.3.7, everything runs good except 1 thing: my shopping-cart logo moved from upper right corner (same level as my company logo on upper left corner) to upper left corner right under my company logo. I have tried to change around the parameters in...

Ran the 3.3.7 upgrade script on a complete local copy of the on-line 3.3.6 store. Had no errors and everything appears to run fine. I ran the control panel with diagnostics enabled and when displaying the store got the following message multiple times. MySQL error: Unknown column...

Completed the new upgrade. Not without problems but were all mine and self-inflicted. Two observations: 1. The menu came up with "All Products" and "Best Sellers" new and activated. How rude. 2. Each of these categories have an "image missing" message in the Category table display.

I noticed that the Warehouse table is missing. (Noted same in help desk ticket.) I realize that this is now called "Locations." Unfortunately there is some part of the cart not in sync and still looking for the Warehouse table. Error message below is generated on every image change in the...

Again, I'd send a PM normally, but the new FIXED thread for the issue I reported last night has no file attachment for the fix.

I've looked at this for some time, but am still not clear about the entire process regarding an upgrade from ver 2.6.5 to 3.?.?. The manual says that ver 2 templates are not compatible with ver 3. I have a site using highly customised templates. If I'm not uploading my custom theme to the new...

I've successfully ran the upgrade from version 3.1.0 to 3.3.0. In going through the version notes and making the changes to my custom theme files the one for subcategory.tpl.php doesn't match up to my subcategory.tpl.php. The code that is supposed to be replaced isn't in my subcategory.tpl.php...

Mastercard and Visa are enabled as payment options. I regenerated the Cybersource script to process cc orders offsite (HOP), but when I select MC or VISA and hit continue, it reloads the same page and says to choose a payment option. Anyone have this issue with the new version when upgrading? ...

Just wanted to post this issue I ran into upgrading from 3.2.1 to 3.2.2. I followed the upgrade install instructions and everything upgraded perfectly. Thank you for the great documentation by the way! After the upgrade finished, I deleted the sc_install and clicked the link to proceed to my...

I'd like to upgrade from 2.4.6 to the latest, but can't find pricing. Hope it's free!:yahoo:

I just upgraded to version 3.2. Previously I had the News module and once the upgrade was completed the news module no longer appears in the dropdown. Is there something I missed in the upgrade? thanks, robert

OK, I'm about to move my production 2.6.3 to the latest 3.x.x. I've got a test instance that is fully configured (I converted a copy of my 2.6.3 database to create the test instance). I need to clarify the best process for doing the "production" upgrade so that I don't end up losing all of the...

Hello, You can see the problem in IE here: http://www.beancorps.com It loads mostly fine in Firefox, but the cart is empty symbol is now partially under the Title. As it is in IE. I had no errors during the upgrade. Can someone help? Thanks, Dawn

See my comments at the end of this thread also please: http://www.ldev.com/forums/showthread.php?p=19975#post19975 I'm in the process of developing a 3.x SC theme that I can deploy, but it's not ready for release. An audit of my server showed that I needed to do some upgrades to pass PCI...

I'm trying to upgrade a new installation of Squirrelcart from v3.1 to v3.3. My objective is to clear the multiple W3C validation errors caused by the css file types used in Squirrelcart, and apparently 3.3 "fixes" this problem. The upgrade fails at Customers table on the e-mail address for...

Having upgraded to v3.1.2 the Upload Image feature on our customizable items feature is not allowing customers to upload images. When trying to add the product to cart with an image it continues to request Option "Dog's Image" is required! This is very frustrating. Is there a glitch with the...

Jamie: Have an associate still on SC 2.4.4. Wants to come up to 2.6 prior to setting up version 3. The db collation currently is latin1_swedish_ci. Will the upgrade process handle the switch from that to utf8 OK?

Jamie - trying to upgrade the review module from 1.4 to 1.6... I did upload all the files... Reloaded the session and it still sticks on 1.4 is there another way to force the upgrade? John

Jamie, Getting the following error message when upgrading... Fatal error: Call to undefined function valid_sc_config() in D:\Inetpub\vhosts\yellowbellyfrog.com\httpdocs\store\sc_install\install.php on line 203 Any ideas? John

I went to put new products in the store this morning and am getting this message: I haven't changed anything or even logged into the control panel since Wednesday and the store was working fine then. Doesn't this normally mean the user ID, password or database info is wrong, because I...