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kkindopp
July 7th, 2003, 12:51 AM
I went to edit a payment method and when I was done, I get this error.... any ideas?

Fatal error: Maximum execution time of 30 seconds exceeded in /home/crazy/htdocs/squirrelcart/functions/get_shipping_method.func on line 19


Thank you

KElly
gtroll
July 7th, 2003, 03:41 AM
are you using real time rates?
Jamie
July 7th, 2003, 08:37 AM
Please see this post:

http://www.ldev.com/forums/showthread.php?t=18&highlight=maximum+execution

Does this sound like the same problem?

Thanks,
Jamie
kkindopp
July 7th, 2003, 10:38 AM
This looks like the same problem, but the solution provided does not fix the problem.

All of my courier's are enabled, and I disabled my shipping rules... still the same error.

I am not trying anything fancy... no real time stuff
Jamie
July 7th, 2003, 11:14 AM
OK. I would suggest you try one more thing. Please look at your ENABLED rules very carefully, and make sure at least one will apply for any situation. This may be happening because you do not have a rule that fits the particular order you are placing. If you find that this is not the case, then please open a ticket with our helpdesk, and include the following:

1. link to this post for reference
2. cart URL
3. cart admin account and password
4. FTP account and password
5. exact items you are entering into the cart (please provide record_numbers) if possible

Thanks,
Jamie
kkindopp
July 8th, 2003, 08:03 PM
Jamie,

I did what you said and opened a ticket with all of the info, and have not received a response in 2 days?

Kelly
kkindopp
July 9th, 2003, 09:17 AM
I just went to check my ticket and now it says I don't have one, it was never responded to and now it is gone?????????????
Jamie
July 9th, 2003, 10:36 AM
Your ticket was responded to, and closed. You may not have gotten the email. We were having some strange email related helpdesk problems, and it may have caused it. I will go in, and get the response to you.

Thanks,
Jamie
Jamie
July 9th, 2003, 10:42 AM
Hi,

If you login to the helpdesk, and click "CLOSED TICKETS" at the top, you should be able to get to the ticket. We are testing the helpdesk now to ensure the emails are being properly sent again.

Thanks,
Jamie
Jamie
July 9th, 2003, 10:49 AM
Emails seem to be going out fine now.

-Jamie