Problem with cc authorization for Authorize.net

[stanley-girl]

Hi. I'm having problems with my payment processing. I am getting a decline message on cards that should not be declined and on the decline page i am seeing code that should not be seen (almost as if I am missing a < or >).

I have looked at the code on the authoriz.net payment decline page from my cart and it seems to be ok.

What could be causing this problem and do I need to submit a helpdesk ticket?

I get the same code for a test card as I do for a valid card - just so you know.

site is www.kontriveshop.com

<tr>
<td class="content">

<div class="header">Payment Declined</div><br>
We are sorry, but your payment was declined by our payment processor.<br><br>
If you would like to try another form of payment, please click the button below:<br><br>
<a href="https://www.kontriveshop.com/index.php?payment_info=1"><img border="0" class="0" src="https://www.kontriveshop.com/squirrelcart/themes/supersquirrel/continue_button.gif" alt="keep shoppin' hot stuff" width="85" height="31"></a>
<br>form .= "
<input type=\"submit\" value=\"Charge my Credit Card $$order[grand_total]\"><br>
<input type=\"hidden\" name=\"x_method\" value=\"$x_method\">
<input type=\"hidden\" name=\"x_type\" value=\"$x_type\">
";
}

// form footer
$form .= "</form>";

print $form;
}
?>

[Rich]

What could be causing this problem and do I need to submit a helpdesk ticket?It sounds like there may be a corrrupt file somewhere. It would be best if you opened a ticket so we could get a look at your cart's files.