USPS RTR Help/UPS RTR Help

[mhough]

This is part of an email:

Your Web Tools User ID and Password to integrate USPS Web Tools are provided above.
The User ID and Password are used for testing your implementation of the Web Tools.
With these, you may begin sending calls to the test server. The address to the test
server is: testing.shippingapis.com and the path is /ShippingAPITest.dll. Use this
information in combination with your User ID, Password and your XML string to send a
request to the USPS servers. For more details, refer to the programming guides
(located at www.usps.com/webtools) for the specific API you are integrating.

A sample test request would look like:
"http://testing.shippingapis.com/ShippingAPITest.dll?API=[API_Name]&XML=[XML_String_containing_User_ID_and_Password]"




Since SC is 3rd party software, they went ahead and set my account to "normal" mode. What would be the URL for me to use RTR?




For UPS, what is wrong? Try checking something out on the site (www.m-n-mhumidors.com) and it doesnt display UPS. Why not?

[pbxcom]

Did you enable the UPS Courier under Shipping in the Settings of the SquirrelCarts Admin area?

The reason I ask is because the way its coming up it looks like no Couriers are enabled and so the cart is using the default shipping calculation to get the shipping charge.

That email is the default email that every one gets when you sign up for with UPS. I am sure that Jamie and Rich already got that exact email and setup everything so you wouldn't have to. Al you have to do is just enable the UPS Courier and select which of their shipping services you will be using.

[mhough]

It is enabled and RTR is turned on.

[pbxcom]

I just realized you were also talking about USPS.

I can't remember, isn't the url automatically set for USPS and all you have to do is enter your username and password. Well if not, here's the url I have http://production.shippingapis.com/ShippingAPI.dll .

Make sure you also have each Couriers services enabled i.e.

Ground Delivery
2 Day Delivery
Next Day Delivery
ect.

[mhough]

UPS isnt working for me either...

[mhough]

UPS isnt working.

Ive tried opening support stuff but obviously they arent working because nobody ever replies.

[Rich]

Hello,

All help desk tickets are answered in the order received. Since the help desk is not staffed 24 hours a day, it could be from several hours to a couple of days before a response is given, depending on the size of the queue when your ticket was opened.

Ive tried opening support stuff but obviously they arent working because nobody ever replies.I'm not sure I understand the premise for this statement. Perhaps you could explain it in more detail.

I've looked into the tickets that you have opened in the help desk, and there were a total of two. The first one that was opened, you responded to yourself approximately four hours after opening it, stating that the problem was resolved. It was closed a short time later. The second ticket that you opened was created just two minutes after your last post, or approximately 4 hours ago.

So, prior to your last forum post, you had a total of one help desk ticket in the system, and it was a ticket that you resolved yourself just a few hours after opening it. The new ticket that you have opened will receive a response when that ticket is reached in the queue.

[mhough]

Ive sumbitted about 3 or 4 for just this problem, and tried another one after that post.

I guess did it finanally work?

[sacase]

I was enabling them on my cart and could not get a response at all. As soon as I had them move me to the production server it started working. I have UPS and USPS enabled and set to a 2 priority. I also have (2) rules set to a priority 1 for RTR failure on both UPS and USPS. This worked for me hope it helps someone else.