UPS Error

[mhough]

We have encountered an error!

Error Code: 10001
Error Severity: Hard
Error Description: The XML document is not well formed




That is what I get when I try to sumbit my info for UPS.

Whats the deal?

[Rich]

UPS cannot handle special characters in any of your information. Replace the "&" from your company name with "and" on the UPS form and try again.

[mhough]

OK will try.