How do I have a Flat rate under a specific total, otherwise free

[flytier101]

I am trying to set up a flat rate of $10 shipping for all orders under $50. Anthing $50 or more, shipping is free. We will ship almost always via UPS Ground(not using real time UPS)
I have set up UPS with the following rules.

CONDITION
Apply when: order total is
Operator: is less than
Valkue: 50.00
COST DETAILS
Shipping cost: 10
Shipping cost is: per order

Apply to: UPS
Shipping method: UPS GROUND


With these settings, SCart adds a $10 fee if the entire order is under $50. This works fine, until an order is over $50, then I get a blank shipping screen when testing it in the cart checkout. The blank screen comes up when you press the continue button to add shipping, at the time when the cart usually shows the cart screens that a shipping rate has been added. That screen when total is over $50 is showing blank and the checkout can not be completed.

Does anyone know how to set this up for free shipping over $50?

Thanks in advance

[Rich]

You're actually on the right track.

Every order placed must have a valid shipping rule that will apply to it (real time rates act as shipping rules). If there are no rules that apply to a given order, a blank page will be shown during checkout. Since you don't have a shipping rule for orders that total more than $50, you received the blank page.

The solution... create a second rule for orders that are >= $50. Both your original rule and this new rule should have the same priority level (default is 2).

CONDITION
Apply when: order total is
Operator: greater than or equal to
Value: 50.00
COST DETAILS
Shipping cost: 0.00
Shipping cost is: per order

Apply to: UPS
Shipping method: UPS GROUND

Priority: 2Let us know how you make out.

[flytier101]

Hi Rich,
I did exactly what you said below and I am still getting a blank page. Maybe this will make my question easier.

I ship using only UPS Ground. No other service or carrier. I do not use real time quoting from UPS.

orders less than $50, there is a $10 charge. $50 or more its free shipping. I have tried numerous scenarios, still get a blank page always on one of the two scenarios.

thanks!

[Rich]

I just added a response to your ticket on this.

For the benefit of others, the problem was caused by a shipping courier not being enabled. Once it was enabled, the shipping rules operated as they were supposed to.