robrewski
April 22nd, 2004, 12:29 AM
I installed 2 Continue Shopping buttons into the checkout area of the cart. They work fine. As I add items into the cart this message displays at the top of the screen:
A default shipping method of ($) has been added to your order.
I've never noticed it before, so I don't know if this is normal or if it is an error.
When I continue to retrieve the UPS RTR, sometimes I get the method selection screen and sometimes they will not display. If they do display, I can make my choice, but it does not post the rates into the checkout page. I receive this notification at the top of the screen:
A default shipping method of United Parcel Service UPS Ground ($0.00) has been added to your order.
As I click the Continue button the a blank screen posts.
I have checked the items in the catalog and they have a weight entered into the Dimensions area and the enabled services is listed in the Shipping Details area.
I have checked the shipping rules and I do have at least one UPS rule enabled. I'm at a loss. I sure could use some advice to help out. Sorry for the bother.
I really need to get this fixed, so I read through some old notes that I have kept from previous problems. At one point, when I was having a similar problem, Jamie asked me to reset the UPS Online Tools. It worked fine. This time I made things worse. Now when I try to Enable UPS Online Tools fron the Couriers area, I go through the process and it fails at the point where I enter the Contact Information. I get the following error that will not let me continue.
We have encountered an error!
Error Code: 10001
Error Severity: Hard
Error Description: The XML document is not well formed
I really need some help to get this fixed before I try anything else. Any ideas that I can try is appreciated. Totaly Confused! :confused:
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April 23
I couldn't wait any longer so I took the long way around. I copied the original files from ver 1.3.1 that dealt with shipping and UPS. When I went to register the UPS RTR it completed. I rebuilt the rules and remodified the necessary files to get the shipping functional again. I just need to check the error for quoting Residential rates instead of Commercial rates. :banghead:
A default shipping method of ($) has been added to your order.
I've never noticed it before, so I don't know if this is normal or if it is an error.
When I continue to retrieve the UPS RTR, sometimes I get the method selection screen and sometimes they will not display. If they do display, I can make my choice, but it does not post the rates into the checkout page. I receive this notification at the top of the screen:
A default shipping method of United Parcel Service UPS Ground ($0.00) has been added to your order.
As I click the Continue button the a blank screen posts.
I have checked the items in the catalog and they have a weight entered into the Dimensions area and the enabled services is listed in the Shipping Details area.
I have checked the shipping rules and I do have at least one UPS rule enabled. I'm at a loss. I sure could use some advice to help out. Sorry for the bother.
I really need to get this fixed, so I read through some old notes that I have kept from previous problems. At one point, when I was having a similar problem, Jamie asked me to reset the UPS Online Tools. It worked fine. This time I made things worse. Now when I try to Enable UPS Online Tools fron the Couriers area, I go through the process and it fails at the point where I enter the Contact Information. I get the following error that will not let me continue.
We have encountered an error!
Error Code: 10001
Error Severity: Hard
Error Description: The XML document is not well formed
I really need some help to get this fixed before I try anything else. Any ideas that I can try is appreciated. Totaly Confused! :confused:
-------
April 23
I couldn't wait any longer so I took the long way around. I copied the original files from ver 1.3.1 that dealt with shipping and UPS. When I went to register the UPS RTR it completed. I rebuilt the rules and remodified the necessary files to get the shipping functional again. I just need to check the error for quoting Residential rates instead of Commercial rates. :banghead: